Shipping Information

Last updated: August 24, 2026

CURAVIQ is committed to making the delivery of your PettiChat device as straightforward as possible. Please review the information below before placing your order.

United States Shipping

The United States is currently CURAVIQ’s primary market for PettiChat customer orders.

Customer orders are fulfilled through CURAVIQ’s authorized fulfillment arrangement and shipped directly to the delivery address provided with the order.

Order Fulfillment

PettiChat inventory allocated to CURAVIQ may be held by our fulfillment partner and shipped directly to CURAVIQ customers.

This direct-fulfillment model allows customer orders to be processed without requiring the product to first be shipped to a separate CURAVIQ warehouse.

Shipping Charges

A flat $6.99 delivery fee applies to standard CURAVIQ customer orders shipped within the United States.

The $6.99 delivery fee will be added to the customer’s order total at checkout before the purchase is completed.

Any supplier, inventory-transfer, or fulfillment expenses incurred by CURAVIQ are internal business costs and are not additional charges to the customer.

Delivery Times

Delivery times may vary depending on the destination, fulfillment processing, and the shipping service available for the order.

CURAVIQ does not guarantee a specific delivery date unless one has been expressly confirmed for your order.

If you have questions regarding the delivery status of an order, please contact CURAVIQ Order Support.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your name, street address, apartment or unit number where applicable, city, state, ZIP code, telephone number, and other delivery information carefully.

If you notice an error in your shipping information, contact CURAVIQ as soon as possible.

Orders Outside the United States

CURAVIQ is initially prioritizing the United States market.

Shipping availability, cost, and delivery arrangements for Canada and other countries may vary and should be confirmed with CURAVIQ before ordering where international delivery is required.

Delivery or Order Questions

If you have questions about shipping, fulfillment, or an existing order, please contact:

Order Support: orders@getcuraviq.com
Customer Support: support@getcuraviq.com

Please include your order number when contacting us regarding an existing order.

Returns

Shipping a product back to CURAVIQ or an authorized return facility is subject to our separate Returns & Refunds Policy.

Customers must contact CURAVIQ before sending a product back so that the appropriate return instructions and authorized return location can be provided

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